FOB Buena Park, California
FOB point: our warehouse at 5920 Dale St., Buena Park, CA 90621.
All orders are sold FOB Buena Park, California. Orders are released only after payment has cleared. You choose how your order leaves our warehouse:
- Pickup by appointment: pickup is by appointment only, for orders placed on the site and paid online (or in cash at the appointment). Pickup is Monday to Friday. Card, PayPal and Venmo orders under $5,000 can choose a time between 10 AM and 4 PM on the next business day or later, or request same-day pickup before 1 PM Pacific; same-day pickup must be confirmed by us before you come. Cash orders can choose a time on the next business day or later. For other payments, we email you to schedule pickup once your payment clears. There are no sales at the warehouse, so please order on the site first. If you paid by bank transfer, wire or check, bring the photo ID that matches the name on your order.
- Flat-rate UPS Ground: $15 for 1 to 5 boxes, $25 for 6 to 10 boxes, to addresses in the contiguous United States. Each box of an item counts as one box; for items without a box size, every 6 units count as one box. Orders of more than 10 boxes, or with a full master case, go by pickup or your own freight.
- Your own freight or carrier: once your payment clears, send your carrier, freight forwarder or shipping account details and we will have the order ready for collection.
Flat-rate UPS Ground shipping applies to standard orders of up to 10 boxes. If the actual carrier cost for your order is unusually high (oversize, heavy or remote), we'll contact you before shipping.
Responsibility for shipping
The buyer takes on the cost, risk and responsibility of shipping from the moment goods leave our warehouse. We are not responsible for damage, delay or loss in transit; any claim for transit damage must be filed with your carrier.
On request, we can send you photos of your order before it ships so you can confirm the contents and packaging.
Questions? Contact us.